Returns & Exchanges

At Glo Melanin, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a 30-day return policy for unopened and unused beauty products. Please note that for hygiene reasons, skincare items must be in their original packaging to be eligible for a refund.

1

Initiate Your Request

Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization Number.

2

Pack Your Products

Securely place the unused items in their original packaging, ensuring all protective seals are intact to prevent damage during transit.

3

Ship the Package

Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing